The Development of Care
Inspections UK
Our story so far

CAREINSPECT (R) technology leaps forwards!

With even more practical reports and action plans with regulatory analysis the reporting process that CIUK utilises is constantly being improved based on customer feedback and suggestions.

Constantly improving.

Data analysis and comparisons

CIUK provides comparative data analysis to support providers in improving thier services and fully und3erstanding how to improve care quality, reduce risk and improve commercial performance.

2025

CIUK offers inspections for domicilary care services and supported living.

Domiciliary care and supported living are key areas that need professional inspection services which are being provided by CIUK. CIUK is in the process of becoming accredited by UKAS to extend its scope of services.

2025

Preparation to inspect against the soon to be released International Standard for Care: ISO25557 "Care quality for older persons at home and in care facilities".

This International Standard will be released in early 2026. Kevin Groombridge the CEO of CIUK is the project lead working with worldwide experts in moving care standards forward. CIUK will be the first Registered Inspection Body in the world that will utilise this standard for care services that apply.

2025

Development of care inspection methodology.

CIUK is constantly building on research and best practices at home and abroad. This leads to the continuous development of inspection methodologies to improve the effectiveness of inspections, the usability of inspection reports/ action plans, and to support care homes in continuous improvements.

2024

First care home in Wales is awarded a Certificate

A care home is awarded a CIUK certificate if it scores 85% or more in each of the ten categories inspected and there are no major non-conformances.

2024

Development of a comprehensive International Standard: Care at home and in residential care facilities [ISO 25557, to be published in 2025]

The CiUK team is participating with worldwide colleagues in developing a new international standard: "Care at home and in residential care facilities." This standard draws together best practices worldwide and seeks to improve care standards by focusing on integrating services and continuous improvement.

2023 -2025

Continuous Improvement

CIUK supports and enables care homes to identify and act on issues to develop a process of continuous improvement.

2023

CIUK guarantees

CIUK guarantees improved CQC/ CIW/ CIS ratings following Inspection.

2023

CIUK updates CAREINSPECT®

CIUK updates CAREINSPECT® system with comprehensive, evidence-based reports to customers, including a complete analysis of compliance and non-compliance. A detailed action plan to support continuous improvement for the care home is also provided.

2023

CARE INSPECTIONS UK

CARE INSPECTIONS UK is the new name for the Inspection body.

2023

First care home in England is awarded a Certificate

A care home is awarded an ICI certificate if it scores 85% or more in each of the ten categories inspected and there are no major non-conformances.

2022

Issuing Certificates

In addition to comprehensive, evidence-based reports, CIUK issues certificates to care homes that meet certain compliance standards.

2022

Broadening scope of Inspections

ICI applied to UKAS to increase the scope of operations to include the following categories: +Nursing +Personal Care +Dementia +Mental Health +Learning Disabilities +Acquired Brain Injury +Neurorehabilitation

2022

ICI expands and broadens Inspections

The end of 2021 onwards was a period of sustained growth for ICI with significant numbers of Inspections for individual homes, care home groups, insurance companies and financiers.

2021 onwards

Developments of Inspection methodology and systems

ICI developed and introduced a system of gathering data, analysing and reporting, the system named CAREINSPECT® has been developed to support effective reporting methods that support the care home in improving the quality of care and services.

2020

Inspection during Pandemic

Remote and supportive Inspection methodologies were developed to enable Inspection to continue during the Covid 19 Pandemic.

2020

Adult Residential Care Standard published [BS8606:2019]

This comprehensive standard ensures that the United Kingdom has a clear process to drive quality care, commercial performance, and risk management.

2019

Developing a British Standard for Adult Residential Care Homes

A representative group of stakeholders commenced work with the British Standards Institution on the standard in 2015, the drafting committee was chaired by Kevin Groombridge from ICI. Kevin was also appointed to chair the technical committee for the development of health and social care standards.

2015-2019

Independent Care Inspections – Registered as an Inspection Body.

ICI, utilising the IMPaCT® methodology commenced the accreditation process in 2013. ICI was registered with UKAS after a process of development, scrutiny, and establishing a record of compliance with Inspection Standards. ICI is the only Inspection Body for Adult Care Homes that can Inspect all the main categories of care.

2016

Development of Registered Inspection Bodies

The Department of Health signalled in mid 2013 that it would be useful to formalise the use of provider led and/or third-party inspections of care homes, as consideration was being given to broaden out the inspections. A group comprising of the Care Quality Commission (CQC), the British Standards Institute, the United Kingdom Accreditation Service (UKAS), and organisations who had expressed an interest in Inspection, that a pilot scheme would be developed to establish a network of “Registered Inspection Bodies” (RIB).

2013

Inspection tools and methods

HCMS develops a comprehensive method to audit care homes utilising a comprehensive electronic inspection tool named IMPaCT®. This tool delivers comprehensive information to clients and the results of the audit process are then interpreted so that any stakeholder, no matter what their level of experience, can instantly see how a service is performing, what its strengths and weaknesses are, what the main risks may be, and what their priorities are for ensuring the service delivers the best possible levels of care. This tool is used by ICI and developed further to enable inspections that comply with accreditation requirements.

2007