The Development of Care
Inspections UK
Our story so far

Domicillary Care Services

CiUK is developing methods and systems to inspect and issue certificates for Domiciliary Care Services. The inspection process will be operational in the Spring of 2024.

2024 (Operational late Spring)

Development of International Standard for Care Homes and Domicillary Care

CiUK is taking a leading role in the development of a new standard for care homes and domiciliary care. This standard will draw together best practices worldwide and seek to improve care standards. More information is available at:


Continuous Improvement

CIUK supports and enables care homes to identify and act on issues to develop a process of continuous improvement.


CIUK guarantees

CIUK guarantees improved CQC/ CIW/ CIS ratings following Inspection.



CIUK updates CAREINSPECT® system with comprehensive, evidence-based reports to customers, including a complete analysis of compliance and non-compliance. A detailed action plan to support continuous improvement for the care home is also provided.



CARE INSPECTIONS UK is the new name for the Inspection body


First care home in the UK is awarded a Certificate


Issuing Certificates

In addition to comprehensive, evidence based reports, ICI issues certificates to care homes that meet compliance standards


Broadening scope of Inspections

ICI applied to UKAS to increase the scope of operations to include the following categories: +Nursing +Personal Care +Dementia +Mental Health +Learning Disabilities +Acquired Brain Injury +Neurorehabilitation


ICI expands and broadens Inspections

The end of 2021 onwards was a period of sustained growth for ICI with significant numbers of Inspections for individual homes, care home groups, insurance companies and financiers.

2021 onwards

Developments of Inspection methodology and systems

ICI developed and introduced a system of gathering data, analysing and reporting, the system named CAREINSPECT® has been developed to support effective reporting methods that support the care home in improving the quality of care and services.


Inspection during Pandemic

Remote and supportive Inspection methodologies were developed to enable Inspection to continue during the Covid 19 Pandemic.


Adult Residential Care Standard published [BS8606:2019]

This comprehensive standard ensures that the United Kingdom has a clear process to drive quality care, commercial performance, and risk management.


Developing a British Standard for Adult Residential Care Homes

A representative group of stakeholders commenced work with the British Standards Institution on the standard in 2015, the drafting committee was chaired by Kevin Groombridge from ICI. Kevin was also appointed to chair the technical committee for the development of health and social care standards.


Independent Care Inspections – Registered as an Inspection Body.

ICI, utilising the IMPaCT® methodology commenced the accreditation process in 2013. ICI was registered with UKAS after a process of development, scrutiny, and establishing a record of compliance with Inspection Standards. ICI is the only Inspection Body for Adult Care Homes that can Inspect all the main categories of care.


Development of Registered Inspection Bodies

The Department of Health signalled in mid 2013 that it would be useful to formalise the use of provider led and/or third-party inspections of care homes, as consideration was being given to broaden out the inspections. A group comprising of the Care Quality Commission (CQC), the British Standards Institute, the United Kingdom Accreditation Service (UKAS), and organisations who had expressed an interest in Inspection, that a pilot scheme would be developed to establish a network of “Registered Inspection Bodies” (RIB).


Inspection tools and methods

HCMS develops a comprehensive method to audit care homes utilising a comprehensive electronic inspection tool named IMPaCT®. This tool delivers comprehensive information to clients and the results of the audit process are then interpreted so that any stakeholder, no matter what their level of experience, can instantly see how a service is performing, what its strengths and weaknesses are, what the main risks may be, and what their priorities are for ensuring the service delivers the best possible levels of care. This tool is used by ICI and developed further to enable inspections that comply with accreditation requirements.